Bridgestone Americas, Inc Area Manager - Fredericksburg, VA in Baltimore, Maryland

Opportunity Details:

Overview:

Company Overview

Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Learn more!

Culture

We Promise to Care

We understand that we offer more than just car service. We rescue people from bad days and we offer solutions for difficult situations. We are people of integrity and we believe that fundamental honesty is the keystone of our business. We are committed to doing the hard work necessary to earn the loyalty of our teammates and our customers by providing a positive experience every time. We are proud and passionate to represent the brand of Bridgestone. Every day, in every store, with every teammate and every customer….We promise to care.

Our Purpose

To be the most trusted provider of automotive care in every neighborhood we serve.

Responsibilities:

  • Oversee the performance of multiple Store Managers and their retail locations

  • Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture

  • Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety

  • Identify training and development opportunities for teammates

  • Set business plan and manage the P&L for assigned Area

  • Drive B2B business within the assigned area and train Store Managers on B2B related duties

  • Ensure stores within the assigned area are following compliance and safety policies and procedures

  • Manage and resolve customer escalations

  • Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)

  • Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll

  • Visit each store regularly and attend region meetings as required by the Region Manager

Seeking a leader who can:

  • Engage teammates and improve retention

  • Deliver on commitments

  • Has a passion for developing others

  • Lead and manage stores through change

  • Properly recognize teammates for their accomplishments

  • Take care of our customers and support the communities we serve

Qualifications:

  • Minimum 8 years combined experience managing a single store or multi-unit retail operation

  • Minimum 3-5 years oversight of a P&L for a store or area/district

  • BS/BA Degree Strongly preferred or equivalent combination of education and work experience

  • 3-5 years experience as a hiring manager recruiting, hiring and promoting teammates

  • Automotive Industry experience preferred but not required

  • Resides in assigned Area

  • Must have a valid Drivers License

  • Must be willing to travel

Store Address 300 Redland Court, Suite 302

Employee Type Regular Full-Time

Degree Preferred 4 Year Degree

Requisition ID 2017-110607

Location US-MD-Baltimore

Region BA09 Baltimore

Category Management

As an Equal Employment Opportunity (EEO)/Affirmative Action employer, it is the policy of Bridgestone to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.