Bridgestone Americas, Inc Area Manager - Ohio River Valley in MILFORD, Ohio
Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Expert Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Learn more!
We Promise to Care
We understand that we offer more than just car service. We rescue people from bad days and we offer solutions for difficult situations. We are people of integrity and we believe that fundamental honesty is the keystone of our business. We are committed to doing the hard work necessary to earn the loyalty of our teammates and our customers by providing a positive experience every time. We are proud and passionate to represent the brand of Bridgestone. Every day, in every store, with every teammate and every customer…. We promise to care .
To be the most trusted provider of automotive care in every neighborhood we serve.
Firestone Complete Auto Care a division of Bridgestone Retail Operations, LLC
Area Manager - Global automotive retail operation
Professionals with multi-unit retail management experience and an overwhelming penchant for superior customer service will find enormous personal and professional growth opportunity in the Area Manager opening with Bridgestone Retail Operations, a 100-year-old company with aggressive plans to expand and re-brand. With 19 other divisions under the Bridgestone company umbrella, your success in this fundamental role will allow you to write your own ticket, both domestically and internationally, taking full advantage of a generous salary and bonus opportunities.
Hitch a ride with the biggest player in this $90B industry as we remake a business that will be vibrant and viable as long as there are cars on the road!Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores.
The store locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tires Plus and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.Benefits, Privileges and Growth Opportunities
The Area Manager will be responsible for all facets of sales to include, but not limited to: devising and implementing sales strategies, forecasting sales, supervising in-house and outside sales personnel, training, advertising and development of sales organization
This position is responsible for managing 8-12 retail automotive tire and service locations by providing direct support, direction, and assistance to retail store managers with Region staff input. This position is designed to develop and implement business/marketing strategies through the efficient utilization of both physical assets and our people (our most important asset) for the basic purpose of increasing our customer count, customer retention, tire unit sales, profitability, productivity, service sales, and teammate satisfaction. This position requires overnight travel throughout the year.
PRINCIPLE JOB DUTIES:
Coach teammates at each store / profit center to ensure each location maximizes revenue generation.
Initiate, lead, motivate and manage our store managers and sales teammates to ensure sales and business objectives are met.
Continuous price maintenance on all tires and automobile service work as determined by the Region Manager.
Manage store level expenses to ensure these are in line with revenues generated.
Ensure we maintain consistent customer satisfaction from all buying transactions.
Establish sales goals for store managers and sales teammates and provide consistent feedback on performance vs. objectives.
Maintain gross profit objectives.
Prepare annual budget and evaluate actual performance vs. budgeted objectives.
Create a monthly overview of the market in the designated area and recommend strategies to overcome challenges.
Create and present an annual business presentation to Region level management.
Ensure that all employees follow safe operating procedures.
Direct and participate in store manager and teammate recruiting, selection, development, and retention programs.
Ensure store teammates receive appropriate training, motivation, coaching, and leadership input to maximize their individual performance efforts.
Direct supervision of all sales personnel.
Ensure compliance with applicable federal & state regulations.
Determine personnel requirements and responsibilities: hiring, promotions, terminations and employee performance evaluations.
Must be computer literate.
Verbal & written communication skills.
Contact with customer and all levels of organization.
Travel to customer locations.
Prioritizing multiple demands.
NATURE OF DECISION-MAKING
Assist stores to ensure proper scheduling so that we can meet our customer's demands, safety requirements, and profit objectives.
Coaching teammates on company policy and selling/service activities.
Demonstrated success in retail sales management is a plus.
Valid driver’s license required.
Pre-employment drug test/physical/background check will help assure we build teams of people who can best work with others and serve the needs of our customers.
B.A or B.S degree is preferred.
Proven experience in management of Retail/Marketing related functions required.
Experience in retail/marketing related functions at store and district level.
Three years of multi-unit retail experience required.
General accounting knowledge is a plus.
Candidate must be mobile.
Proven people leader skills with experience in coaching, performance management and a track record of developing promotable teammates.
Proficient in Microsoft Office Suite: Excel, Word, Power Point.
Excellent verbal & written communication skills.
Proven experience in prioritizing multiple demands.
Travel to customer locations – overnight travel up to 50%.
Benefits, Privileges and Growth Opportunities
We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.
We are An Equal Opportunity Affirmative Action Employer.
One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates.
Over 100 years of success is an indication of the stability our workforce enjoys.
Store Address 956 Goshen Pike
Employee Type Regular Full-Time
Degree Preferred 4 Year Degree
Requisition ID 2017-110434
Region GL31 Great Lakes Region
As an Equal Employment Opportunity (EEO)/Affirmative Action employer, it is the policy of Bridgestone to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.