Bridgestone Americas, Inc Executive Administrative Assistant in Nashville, Tennessee
Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Expert Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Learn more!
We Promise to Care
We understand that we offer more than just car service. We rescue people from bad days and we offer solutions for difficult situations. We are people of integrity and we believe that fundamental honesty is the keystone of our business. We are committed to doing the hard work necessary to earn the loyalty of our teammates and our customers by providing a positive experience every time. We are proud and passionate to represent the brand of Bridgestone. Every day, in every store, with every teammate and every customer….We promise to care.
To be the most trusted provider of automotive care in every neighborhood we serve.
The Executive Assistant will ideally have five to seven years of experience with a progressive company in either an operations or customer service environment and will be confident and comfortable owning two distinct but connected areas of responsibility: administrative and project management. In the administrative capacity, he/she will ensure that the VP, Real State is engaged on the appropriate priorities on a day-to-day basis. The role includes extensive scheduling and key contact synchronization on both business and personal fronts and responsibility for inbound and outbound communications including expense reports, composing/preparing correspondence (sometimes confidential), managing email, phone, and hard copy mail. Serving as the central point of contact for the planning and coordination of the VP’s activities, creating win-win situations for direct access to the VP’s time and office, including preparation of relevant meeting documents and briefing material. The individual in this position will take a thoughtful and strategic approach to the VP complex and detailed meeting and travel plans, itineraries, agendas, and compiling documents for travel related meetings.
The EA must be comfortable moving at a rapid pace alongside an entrepreneurial leader while maintaining a laser-focus on the best use of the VP, Real Estate time. In this regard, it is essential that he/she proactively ensures that the VP is engaged in appropriate internal dialogues, and that the VP is regularly briefed on BSRO activities across the organization including on-campus VIP visits, product launch activities, internal meetings that may have particular relevance, and BSRO-sponsored events. Essential requirements for the role are:
a capacity to build trust with diverse individuals
experience coordinating complex domestic and international travel
an ability to integrate seamlessly into communication flows
a balanced blend of accountability, humility, and authority.
On a project management front, the EA will operate as a liaison to a variety of strategic and operational initiatives, internal and external deliverables, and special projects, working with the VP Real State leadership team and key constituents across the organization. This role supports the VP by ensuring the critical activities, initiatives, and day-to-day operations of the VP are fully aligned and advancing as necessary, often with deadline pressures. Acts as a “barometer” having a sense for the issues taking place in the environment and keeping the VP updated. The EA provides a bridge for smooth communication on behalf of the VP in selected interactions with team members, executive leaders, government representatives and the community; demonstrating leadership to maintain credibility, trust and support with all parties. With an ability to transform general direction into action, the EA will effectively manage multiple deliverables in the face of some level of ambiguity from executive leaders and teammates. In this position, it will be necessary to:
support the compilation of documents and presentations in collaboration with other teams
work cross-functionally to determine appropriate presentation content, message, & delivery.
The individual serving in this capacity will possess excellent cross-group collaboration and communication skills and must have the ability to work effectively within all levels of the organization, from executives to individual contributors.
In addition to having sound judgment, the EA will manage confidentially without exception; earn credibility by demonstrating the ability to achieve results, and exhibit strong operational skills. Being genuinely motivated to provide superb support to the VP Real State and to effectively work as a team member in the office of the VP are two key goals in this assignment. By leveraging his/her own combination of entrepreneurialism, self-reliance and awareness, and commitment and respect towards others, the EA can achieve both goals.
Bachelor's degree (preferred)
5-7 years of experience supporting C-Level Executives
Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors
Expert level written and verbal communication skills
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Highly resourceful team-player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
Employee Type Regular Full-Time
Degree Preferred 4 Year Degree
Requisition ID 2017-114696
Posted Date 7/24/2017
Zip Code 37214
Functional Area Administration
Category Administrative / Clerical
As an Equal Employment Opportunity (EEO)/Affirmative Action employer, it is the policy of Bridgestone to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.