Bridgestone Americas, Inc Senior Systems Operations Specialist in Akron, Ohio

Overview

CFNA is a limited purpose federally chartered private label credit card bank and a longstanding credit provider in the automotive service and tire industry.

We provide private label credit card solutions for over 6,000 tire and auto repair merchants across the country.

At our home office near Cleveland, Ohio, over 300 dedicated professionals gather each day to provide the support necessary to run a successful private label credit card program. Our employees are selected for their expertise and experience—over a third of them have spent 15 or more years in the industry.

CFNA provides credit services to over 4.6 million cardholders nationwide. With competitive interest rates, generous credit limits and no annual fees or prepayment penalties, our cardholders enjoy both greater purchasing power and financial peace of mind.

Position Summary

Senior Systems Operations Specialist

Maintain the technical infrastructure while leading and training more junior operators.

Responsibilities

To be successful in this role the candidates should possess the following knowledge and skills:

  • Seasoned knowledge of operation technologies, process, and procedures, including the ability to support a variety of types and makes of hardware.

  • Understands the IT organization and where to escalate customer or operational problems.

  • Performs troubleshooting which may involve significant choices between many different possible procedures to address the problem

  • Strong customer service and helps build relationships with internal customers

Qualifications

Qualifications

  • High school diploma or equivalent

  • Adaptability

  • Innovation

  • Technical Skills

  • Coaching

  • Positive attitude

  • Reliable

Benefits, Privileges and Growth Opportunities

  • We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.

  • We are An Equal Opportunity Affirmative Action Employer, in fact, "One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."

  • Over 100 years of success is an indication of the stability our workforce enjoys.

Employee Type Regular Full-Time

Requisition ID 2018-132291

Posted Date 4/18/2018

Location US-OH-Akron

Zip Code 44317

Category Information Technology

As an Equal Employment Opportunity (EEO)/Affirmative Action employer, it is the policy of Bridgestone to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.